Privacy policy
Last updated: September 10, 2026
YOGYATEES ("we", "us", "our", or "YOGYATEES") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and share your personal information when you visit or use yogyatees.com (the "Site"), place an order, contact us, or otherwise use our services (collectively, the "Services").
By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our Site, we may collect the following information:
Information You Provide to Us
When you place an order, create an account, contact us, or use certain features of our Site, you may provide:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Order and purchase details
- Account information, if you create an account
- Information you provide when contacting customer support
- Any other information you voluntarily provide to us
We use this information only as necessary to provide our Services and manage your relationship with us.
Payment Information
Payments made through our Site are processed by third-party payment service providers.
We may receive payment-related information such as payment confirmation, transaction status, and limited transaction details. We do not generally store your complete credit card, debit card, or other payment credentials on our own systems.
Payment providers process your information according to their own privacy policies and security practices.
Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Products viewed
- Shopping and browsing activity
- Approximate location information
- Information about how you interact with our Site
We may collect this information through cookies, pixels, analytics tools, and similar technologies.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Arrange delivery and shipping
- Send order confirmations and updates
- Provide customer support
- Process returns, exchanges, refunds, or other order-related requests
- Manage your account
- Improve our products, website, and Services
- Understand how customers use our Site
- Prevent fraud, misuse, and unauthorized activity
- Maintain the security of our Site
- Communicate with you about our Services
- Send promotional or marketing communications where permitted by law and where applicable
- Comply with applicable legal and regulatory requirements
3. Cookies and Similar Technologies
We use cookies and similar technologies to operate and improve our Site.
Cookies may help us:
- Remember your preferences
- Keep items in your shopping cart
- Understand website traffic and usage
- Improve website functionality
- Analyze customer interactions
- Support marketing and advertising activities
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the Site.
Our Site is powered by Shopify, which may use cookies and similar technologies as part of providing its services.
4. Sharing Your Information
We may share your personal information with trusted third parties when necessary to operate our business and provide our Services.
These may include:
- Shopify – to operate and manage our online store
- Payment service providers – to process payments and transactions
- Manufacturing and fulfillment partners – to prepare and fulfill your orders
- Shipping and delivery providers – to deliver your orders and provide shipment tracking
- Technology and service providers – to support our website, analytics, communications, and customer service
- Marketing and advertising partners – where applicable and permitted
- Professional or legal advisers – where necessary
- Government authorities or law-enforcement agencies – when required by applicable law
We do not sell your personal information for money.
Third-party service providers may process your information according to their own privacy policies and terms.
5. Order Fulfillment and Delivery
To fulfill your order, we may need to share relevant information such as your name, shipping address, phone number, order details, and other necessary information with our manufacturing, fulfillment, and shipping partners.
This information is shared only to the extent reasonably necessary to process and deliver your order and provide related services.
6. Marketing Communications
If you have provided consent or where otherwise permitted by applicable law, we may send you promotional communications about YOGYATEES products, offers, or updates.
You may unsubscribe from promotional emails by using the unsubscribe option included in those emails.
Please note that even if you opt out of promotional communications, we may still contact you regarding important non-promotional matters such as your orders, payments, shipping, returns, refunds, or customer-service requests.
7. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account information and avoid sharing your passwords or other account credentials with others.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Fulfilling orders
- Providing customer support
- Maintaining business and transaction records
- Complying with legal and regulatory obligations
- Resolving disputes
- Preventing fraud
- Enforcing our agreements and policies
The actual retention period may vary depending on the type of information and the purpose for which it was collected.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information where legally permitted
- Withdraw consent where processing is based on consent
- Opt out of certain marketing communications
- Raise a complaint regarding the handling of your personal information
To exercise an applicable privacy right, please contact us using the details provided in the Contact Us section below.
We may need to verify your identity before processing certain requests.
10. Third-Party Websites and Services
Our Site may contain links or integrations to third-party websites, applications, social media platforms, payment services, or other services.
If you visit or use a third-party service, its own privacy policy and terms may apply.
We are not responsible for the privacy practices, security, or content of third-party websites or services that we do not control.
11. Children's Privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us at support@yogyatees.com so that we can review the situation and take appropriate action where required.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, Services, technology, or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy and publish the revised version on our Site.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
YOGYATEES
Email: support@yogyatees.com
Website: yogyatees.com
We aim to respond to customer and privacy-related enquiries within a reasonable time.